DRAGON BALL Z DOKKAN BATTLE

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Notices

Important FAQ

Billing Related
About Using the Web Store
Billing Related
I can't find the Dragon Stones purchased from the Web Store in the Gift Box
How to Play & Controls
It shows error message ”User authentication failed.“, what should I do?
How to Play & Controls
Tell me about Summon Points
How to Play & Controls
Regarding the Issue Confirmed with Coin Exchange (GLOBAL)
Data Transfer
[With video] How can I transfer my game data to another device?

FAQ

Others
I have received a communication error and can't play the app.
How to Play & Controls
Can I change my player name?
How to Play & Controls
I played the designated stage but there was no Dragon Ball there.
How to Play & Controls
What is Extreme Z-Awakening?
Others
Using parental controls to prevent against unwanted purchases (Recommended for parents)
How to Play & Controls
How much Zeni can I own?
How to Play & Controls
When a character is marked as "In deck", actions such as Dokkan Awakening, Reverse, Reverse Dokkan Awakening, and Unlocking Potential Paths cannot be performed.
Billing Related
Where can I enter the promotion code?
Data Transfer
What do I need to be aware of regarding data transfer using my linked Google account?
How to Play & Controls
Why didn't "Ghost Usher" work?
How to Play & Controls
How can I change my target?
How to Play & Controls
What are Skills?
How to Play & Controls
I didn't receive my Gift in my Gift Box.
How to Play & Controls
The app closed forcibly after I had performed a summon before I was able to receive the character from the summon with only Dragon Stones being consumed. What should I do?
Data Transfer
An error pops up when I attempt to use a Transfer Code. Why?
How to Play & Controls
What is Reverse, Reverse Dokkan Awakening?
How to Play & Controls
What will happen if I restart the app during a quest?
How to Play & Controls
I pulled on a summon that said certain types of characters were featured, but a character of a type different than the one featured dropped. Why?
Data Transfer
I deleted my Game Center account before unlinking it from my game account. Can I still transfer my game data?
How to Play & Controls
What are Team Formations?
Inquiries

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