ONE PIECE BOUNTY RUSH

STEAM

Important notices

FAQ

Troubleshooting
[Steam: General] I can't launch the game.
Data Transfer
I want to change the Steam account linked with Multi-Login.
Data Transfer
I want to play the PC version (Steam) with the account I am currently using on the mobile version.
Data Transfer
What is Multi-Login?
Data Transfer
I want to play the mobile version with the account I am currently using on the PC version (Steam)
Data Transfer
I want to disable the Multi-Login setting.
How to Play & Controls
[Steam: General] What are the minimum requirements or recommended specs for gameplay?
Billing Related
[Steam: General] How to Confirm Your Purchase History
Data Transfer
When I attempted to configure Multi-Login, the message "Multi-Login have already been set up" is displayed.
Others
[Steam: General] About down times and server maintenance
Data Transfer
It displays error code 「S-0101-024」
How to Play & Controls
[All Systems: General] DLC does not show up in international versions of a game (obtaining DLC made for sale in a different region's market)
Data Transfer
Someone asked me to exchange accounts.
Troubleshooting
[Steam: General] The DLC I purchased isn't showing up.
Troubleshooting
[Steam: General] Controls don't seem to work when using a Steam Deck/I want to check troubleshooting details
Others
[Steam: General] I want to activate a Steam CD key.
How to Play & Controls
Billing Related
I can't find the "Rainbow Diamonds" that I was supposed to have purchased/received.
Troubleshooting
[Steam: General] Controls don't seem to work/I want to check troubleshooting details
Others
Can I play using input devices (such as a gamepad, keyboard or mouse)?
Data Transfer
I was told that I would receive 「Rainbow Diamonds」 if I entered and shared my account transfer ID and password.
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to Customer Support TOP
Please do answer about our support page survey.