The Rainbow Gems I received are not showing up. What should I do?
Your internet connection may be causing a delay in data synchronization.
Please try the following steps:
1.Tap “Menu”
2.Tap “Back to Title”
3.Restart the app
After completing the steps above, please wait for a short while and check whether the Rainbow Gems appear in the top-right corner of the screen.
If the Rainbow Gems are still not reflected, please contact customer support for further assistance.
Inquiries
If you can not find possible solutions from FAQ, please send your inquiry from below.
Comments・Requests・Support Messages
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.