Q

I bought an Arcana Gem Pack, but I haven't received any gems.
Data Transfer

A

The Arcana Gem Pack is a discount pack that allows you to earn up to 3,000 Arcana Gems by logging in every day.
Please be advised that the 3,000 Arcana Gems are not distributed immediately, and are distributed over a period of 30 days depending on your login status directly to your account. 
 (not through Present Box).


Additionally, please take note of the following:

- You will receive 3,000 Arcana Gems if you log in for 25 out of 30 days from date of purchase.
- The bonus is attainable every day after 4:00 AM. (JST/UTC+9)
- This pack can be purchased again once you have either accepted all 25 days’ bonus or 30 days have passed from the initial purchase.
- If you transfer between different OS (iOS⇔Android), you will lose the remaining right of receiving the Arcana Gem Pack bonus.
- Can only be received in the language it was purchased in.

Bonus List: 
*You can accept the following gems in the bonus list in order by logging in during 30 days from your purchase. 
*Arcana Gems will be distributed directly to your account. They will not be sent to your Present Box.

Day 1: Arcana Gem x250
Day 2: Arcana Gem x50
Day 3: Arcana Gem x50
Day 4: Arcana Gem x50
Day 5: Arcana Gem x250
Day 6: Arcana Gem x50
Day 7: Arcana Gem x50
Day 8: Arcana Gem x50
Day 9: Arcana Gem x50
Day 10: Arcana Gem x500
Day 11: Arcana Gem x50
Day 12: Arcana Gem x50
Day 13: Arcana Gem x50
Day 14: Arcana Gem x50
Day 15: Arcana Gem x250
Day 16: Arcana Gem x50
Day 17: Arcana Gem x50
Day 18: Arcana Gem x50
Day 19: Arcana Gem x50
Day 20: Arcana Gem x500
Day 21: Arcana Gem x50
Day 22: Arcana Gem x50
Day 23: Arcana Gem x50
Day 24: Arcana Gem x50
Day 25: Arcana Gem x300
-----------------------------
In total: Arcana Gem x3,000

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