SWORD ART ONLINE: Integral Factor

Google Play

Important notices

FAQ

Data Transfer
How can I transfer my game data to another device?
How to Play & Controls
I uninstalled the app by mistake. Can I get my account back?
Billing Related
What is Boost Mode?
How to Play & Controls
How can I transform the skill records?
Billing Related
Please let me know how to cancel the boost mode subscription.
How to Play & Controls
What is a skill record?
How to Play & Controls
What is Arcana gem?
Others
Please tell me about「Account Deletion」.
How to Play & Controls
If I reject a Follow request, will the sender be notified?
How to Play & Controls
How can I enhance the skill records?
How to Play & Controls
I cannot proceed past the loading screen.
How to Play & Controls
Can I change the character's name?
Data Transfer
【IF】Are there any notes I should be aware of while I do Data Transfer?
How to Play & Controls
【IF】The game crashed in the middle of an Order. I want to check the result of the Order.
Troubleshooting
【IF】What OS are supported?
Billing Related
Please let me know about "Boost Mode Validity Period".
Billing Related
Please let me know about the notes on the data transfer "During the Validity Period of Boost Mode".
Billing Related
I don't know why, but I received a Boost Mode subscription cancellation email.
How to Play & Controls
Can I raise the partner's level?
How to Play & Controls
Can I change the character's appearance?
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to Customer Support TOP