Q

【GPG】What are the precautions when playing the Google Play Games version?
Troubleshooting

A

Please note the following when playing the Google Play Games version:

・Only one game data can be linked to a Google Play Games account.
・If you have multiple game data, only the most recently started one will be linked to your Google Play Games account.
・Data transfer will happen automatically upon reinstallation when you log in with the same Google Play Games account.
・If you log in with a different Google Play Games account, the character name linked to each game data will be displayed when launching SAOIF, allowing you to change the linked account. However, if you link a new Google Play Games account to your game data, the previously linked account will be removed, which may result in the loss of game data.

・If you want to start the game as a new user or avoid automatic data transfer, please delete your Google Play Games account data before launching the SAOIF app by the following steps:

【Delete Play Games Data for a Specific Game】
1.On your Android phone or tablet, open the Play Games app.
2.At the top of the screen, tap More. Settings.
3.Tap Delete Play Games account & data.
4.Under "Delete individual game data," find the game data you want to remove and tap Delete.

・Game data linking may not work correctly due to device settings or issues with your Google Play Games account.
To protect your valuable game data, we recommend setting up a data transfer in advance by using "Sign in with Google," "Sign in with Apple," or a Transfer ID/PW.

・When transferring data between different operating systems using "Sign in with Google," "Sign in with Apple," or a Transfer ID/PW, the following in-game items may not transfer or carry over:

Owned Arcana Gems
※It’s recommended to use them up before performing the data transfer.

Arcana Gem Pack rewards
※It’s recommended to claim all rewards before performing the data transfer.

Boost Mode (monthly subscription) benefits
※Make sure to cancel your subscription on the original platform.

For any other questions regarding Google Play Games accounts, please contact the service provider for assistance.

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