I forgot my Transfer Code. What should I do?
If you forgot the Transfer Code or never issued one, you can send an inquiry to the help desk for confirmation and investigation.
For the data recovery request, you have to provide detailed information related to your game account.
Please contact the customer support team via the 「Support Form」 below.
Please be sure to send your inquiry to the account owner yourself.
※ If your provided information does not meet the recovery criteria, we may not be able to issue a Transfer Code.
Please note that detailed standards regarding data recovery are not disclosed.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.