Inquiries regarding support for games in different regions
For support with console games in different regions, please contact the local subsidiary in your residing region.
Except for the following titles:
・DRAGON BALL GEKISHIN SQUADRA [App Store] [Google Play] [PlayStation 5] [PlayStation 4] [Nintendo Switch] [Steam]
・ONE PIECE BOUNTY RUSH [App Store] [Google Play] [Steam]
・SWORD ART ONLINE: Integral Factor [App Store] [Google Play] [Steam]
◆North America
https://www.bandainamcoent.com/support
◆Europe
https://service-en.bandainamcoent.eu/
◆Southeast Asia
https://www.bandainamcoent.asia/sea/contact-us
◆South Korea
https://www.bandainamcoent.asia/ko-KR/contact-us
◆Taiwan
https://www.bandainamcoent.asia/tw-tc/contact-us
◆Hong Kong 香港
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.