I forgot my Transfer Code. What should I do?
If you have forgotten the Transfer Code that has already been issued to you, you will need to provide information related to the account you were using for investigation/confirmation. Please contact us from the data recovery service below.
For data recovery support, please be sure to contact the data recovery service yourself.
*If the recovery criteria are not met, we may not be able to issue a Transfer Code.
Please note that detailed standards regarding data recovery are not disclosed individually.
*If you have completed data linking using a third-party account, you will not be able to transfer data using the Transfer Code.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.