Q

I have not linked my game to a third-party account. What should I do?
Data Transfer

A

If your game data is not linked to a third-party account, you can use a Transfer Code to transfer the data.

- Data transfer using Transfer Code

1. Install DRAGON BALL Z DOKKAN BATTLE on your new device (device to take over).

2. Tap "Continue Game" on the title screen and enter your "User ID" and "Transfer Code" after selecting "Transfer Game Data via Transfer Code" to complete the data transfer.

However, if you have lost your model change code or have not yet been issued one, please contact the "Data Recovery Desk" through the "Contact Us" link below.

*When you contact us, you will need to provide us with information related to the account you wish to recover in order for us to investigate.

*If the recovery criteria are not met, we may not be able to issue a Transfer Code. Please note that detailed standards regarding data recovery are not disclosed individually.

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