[Steam: General] Failed to load save data / Save data is not being created

Troubleshooting

Please try the following steps to see if the issue will be solved.

■Steps to try
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1. Start the game As An Administrator
・If the Steam client is running, please close it completely.
・Right-click the Steam icon in the notification area (task tray) on the right side of the taskbar and select [Exit Steam].




※Simply clicking the close (X) button in the top-right corner of the Steam client does not fully close the application.


・Right-click the Steam icon on your desktop or from the Windows “Start”, and choose More > Run as Administrator.

・Once the Steam client has started, launch the game and check if it is saved successfully.
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2. Enable TPM2.0 (if you are using Windows 11)
Depending on the system environment, the method for enabling TPM 2.0 may vary.
Please refer to the following page for detailed instructions.

▼How to enable TPM2.0 (Please refer to the Microsoft support page for more details)
https://support.microsoft.com/en-us/windows/enable-tpm-2-0-on-your-pc-1fd5a332-360d-4f46-a1e7-ae6b0c90645c

(For Reference) How to check whether TPM2.0 is enabled
[Start] > [Settings] > [Update & Security] > [Windows Security] > [Device Security]
└[Security Processor]└Specifications> If the specification version is 2.0, it is enabled
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※We recommend that users follow the guidance provided in this FAQ at their own discretion and risk.