The message "A Child Account is required to use this service." is displayed, and I cannot log in.
Your account is a Child Account.
Upon the introduction of the Family Group feature, accounts with a birth date that indicates the user is a minor are now Child Accounts and will not be available until they have been added to a Family Group.
An account can only be added to a Family Group by the parent or guardian's account.
From Family Groups on the account screen, click "Add an existing account" and log in to the Child Account
to add them to your Family Group.
Please also check here for details.
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