How do I update my registered information (e-mail address, password, nickname, link a social media account, etc.)?
If you wish to update your e-mail address, password, social media, nickname, or any other information associated with your Bandai Namco ID, please do so here.
Please be advised that once you have registered your birth date and country/region, they can no longer be updated.
Nicknames and other information pertaining to a particular service can only be changed on the service's website.
With the exception of password changes and social media integration, only a parent or guardian can change the information in a Child Account.
For more information, check Family Group > Can I change the information registered in a Child Account?
If you can not find possible solutions from FAQ, please send your inquiry from below.
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