When will the parent or guardian's account receive notifications?
A parent or guardian will receive an e-mail in the following situations:
- When the child requests to use a service.
- When a service requires the following additional information:
- E-mail address
- Password
- Date of birth
- Address
- Newsletter subscription
- When the child changes their own password.
- When a child has failed to successfully log in to their Child Account a certain number of times (only if the Child Account does not have a set e-mail address).
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.