When will the parent or guardian's account receive notifications?
A parent or guardian will receive an email in the following situations.
●When the child requests permission to use a service.
●When a service requires the following additional information:
・Email address
・Password
・Date of birth
・Address
・Newsletter subscription preferences
●When the child changes their own password.
●When the child fails to log in to their Child Account a certain number of times
(if the Child Account does not have a registered email address).
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.