DRAGON BALL OFFICIAL SITE

Others

Important notices

FAQ

How to Play & Controls
How can I delete my account?
How to Play & Controls
How do I log in and out?
How to Play & Controls
Can I change the email address registered to my account?
How to Play & Controls
What is a user ID?
How to Play & Controls
I did not receive the email needed to finish the registration process.
How to Play & Controls
I forgot my password.
Others
About Dragon Ball Official Site Inquiries
How to Play & Controls
How can I change my registered account information?
How to Play & Controls
My account has been suspended. How long will it be suspended for?
Others
The text on the menu is out of position in the app.
How to Play & Controls
【About the Turn Humanity into Saiyans Project】I want to change my icon to a different character. Is it possible to rejoin the campaign?
How to Play & Controls
I used a SNS account（Twitter、Facebook、Google、AppleID） to register, but I don't remember my SNS login information.
How to Play & Controls
What does creating an account allow me to do?
How to Play & Controls
I don't have an email address registered to my account, and I can't remember which method I used for authentication when logging in to my account.
How to Play & Controls
What browsers/devices are the Official Site compatible with?
How to Play & Controls
【About the Turn Humanity into Saiyans Project】Will my icon from this campaign be removed if I delete the BelugaIconDecoration app?
How to Play & Controls
What information is required to create an account?
How to Play & Controls
Can I unlink my social media account from my Official Site account?
How to Play & Controls
Can I make multiple accounts?
How to Play & Controls
When trying to register, I'm shown a message saying that I cannot use the membership feature. When I use the app version, I'm shown a message saying that this feature can only be used by Dragon Ball members.
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to Customer Support TOP
Please do answer about our support page survey.