DRAGON BALL Z DOKKAN BATTLE JP ver.

Google Play

Notices

Important FAQ

Billing Related
About Using the Web Store
Billing Related
I can't find the Dragon Stones purchased from the Web Store in the Gift Box
How to Play & Controls
It shows error message ”User authentication failed.“, what should I do?
How to Play & Controls
Tell me about Summon Points
How to Play & Controls
Regarding the Issue Confirmed with Coin Exchange (GLOBAL)

FAQ

How to Play & Controls
I played the designated stage but there was no Dragon Ball there.
How to Play & Controls
I have rooted my device, gaining root access to it, but the app doesn’t seem to run correctly and when I try to purchase items, an error occurs. What should I do?
How to Play & Controls
I pulled on a summon that said certain types of characters were featured, but a character of a type different than the one featured dropped. Why?
How to Play & Controls
How is the attack order determined?
How to Play & Controls
How do I give up on a quest?
How to Play & Controls
I didn't receive my Gift in my Gift Box.
How to Play & Controls
The app closed forcibly after I had performed a summon before I was able to receive the character from the summon with only Dragon Stones being consumed. What should I do?
Others
I have received an "active_record/record_not_unique" error and can't play the app.
How to Play & Controls
How do I build up my Ki Gauge?
How to Play & Controls
What is Super Attack Level?
How to Play & Controls
What is Awake and Z Awake.
How to Play & Controls
There is no sound in the game.
How to Play & Controls
Why didn't "Ghost Usher" work?
How to Play & Controls
I cannot find the Awakening Medals I earned in the Fierce Battle. Why?
Data Transfer
I forgot my Google login information. What should I do?
How to Play & Controls
In Baba's Exchange Shop, is there an exchange deadline for the Treasures?
Data Transfer
I deleted my Google account before unlinking it from my game account. Can I still transfer my game data?
How to Play & Controls
Characters obtained from Summons cannot be exchanged for coins
Billing Related
Where can I find order numbers?
How to Play & Controls
What will happen if I restart the app during a quest?
Inquiries

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Support Form
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