Q

The app is unstable. What should I do?
Others

A

If you experience issues such as delayed operations and unstable performance on your device, refer to the following:

■Confirm that you are using a recommended device
 See below for compatible OS versions
 For Android
 For iOS

■Try restarting the app

■Check that there is enough available space on your device
 If there is not enough space to create the require save files, increase the amount of available space on your device and restart the app.

Was this QA useful?
Useful
Couldn't resolve even following the steps.
Q&A content didn't match
Content was outdated
Not helpful (Other reasons)
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments・Requests・Support Messages

Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.

Comments and Requests
Return to FAQ List Page
Return to Customer Support TOP