Q

I have forgotten the e-mail address I used to sign up for my Bandai Namco ID and cannot log in.
Registration/Cancel

A

Since the email address is considered personal information, we are unable to disclose it through any means.
Please check the email addresses you are currently using.

*The e-mail address registered to your Bandai Namco ID is important information that may be required for various services,
so please keep it safe and manage it carefully.

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