DRAGON BALL LEGENDS

App Store

Important notices

FAQ

How to Play & Controls
Items / Chrono Crystals I acquired aren’t showing up in my Gift Box. Why is that?
How to Play & Controls
I performed a Summon that consumed Chrono Crystals but I didn't get a character. What should I do?
Data Transfer
How do I perform a Data Transfer?
Troubleshooting
I'm getting an error that says "Data transfer failed. Please log in to the service you selected for transfer on your previous device."
How to Play & Controls
【DB LEGENDS】What are the basics of party formation?
How to Play & Controls
【DB LEGENDS】What do the colored gems (red, yellow, green) on Equipment mean?
Troubleshooting
In a Rating Match (PvP), a warning message appears even the internet is properly connected. Why is this?
How to Play & Controls
【DB LEGENDS】How do I use the Multi-Z Power I've obtained?
Troubleshooting
I'm getting “Error code CR990504”. What should I do?
How to Play & Controls
【DB LEGENDS】What is the Exchange Shop?
How to Play & Controls
【DB LEGENDS】What's the difference between the character rarities?
Data Transfer
【DB LEGENDS】 Can I transfer game data between different OS?
How to Play & Controls
【DB LEGENDS】I don't know how to perform an assist in co-op battles.
Billing Related
What happens if I can't make a payment due to insufficient balance when my LEGENDS Pass is automatically renewed?
Data Transfer
Are there any ways to backup my game data other than linking a social media account?
Others
I don't know how to play the game, what should I do?
How to Play & Controls
The event mission "Complete mission ●●● xx times" does not count up properly.
Troubleshooting
I'm getting “Error code CR732762”. What should I do?
How to Play & Controls
I cannot access new story content.
How to Play & Controls
【DB LEGENDS】Even after clearing Missions from my Mission Plan, my Plan Grade won't increase, and I can't receive the Plan Grade Rewards.
Inquiries

If you can not find possible solutions from FAQ, please send your inquiry from below.

Support Form
Comments and Requests

Please send your Comments and Requests from below, which will be forwarded to the responsible departments.
We cannot respond to inquires received from「 Comments and Requests」form , however we will forward them to responsible departments.

Comments and Requests
Return to Customer Support TOP