(iOS)ONE PIECE BOUNTY RUSH

News List

  • Notice2018/07/19

    Notice of Summer Holidays

    iOSCommon
    Notice2018/07/19

    Notice of Summer Holidays

    iOSCommon
    Thank you for using our services.
    Due to the holiday period from August 11th, 2018 to August 15th, 2018, our office will be closing. Please refer to the following information for the further details;
     
    [Holiday Period]
    ●August 11th, 2018 (Sat)--August 15th, 2018 (Wed) JST

    As of the date above, we will accept your inquiry as usual.
    Nonetheless, in need of further investigation for our developer and collective, we would also take a while to reply from August 16th, 2018 onward.
    Kindly please accept our apologies for taking a more time to reply by expected congestion between leave period. We appreciate for your patience and patronage.

    We apologize for the inconvenience.
  • Important2018/04/11

    ONE PIECE Bounty Rush Long-Term Maintenance Announcement

    iOS
    Important2018/04/11

    ONE PIECE Bounty Rush Long-Term Maintenance Announcement

    iOS
    Thank you for playing ONE PIECE Bounty Rush.
     
    We truly apologize for the current situation that all the players are not able to play safety due to server failure and various malfunctions currently occurred.
    We are currently working hard to fix those issues, but we determined that extensive renovation is necessary to provide better service.
    Therefore, we decided to perform long-term maintenance as follows.
     
    【Maintenance Period】
    Apr.10(Tue) 2:00 am - Completion timing has not been determined (UTC)
     
    You will be updated with the latest on maintenance progress by official HP, Facebook etc. Please be certain to review regularly for updates.
    Besides, we are currently considering the compensation for this long-term maintenance.
     
    =========
    【Please note:】
    *During the maintenance period, you cannot log-in to the app.
    *The account data of players who has already started playing can be used after the service is restarted.
    *If your account data is delated from your mobile phone by changing model or uninstalling the application,
    the account data cannot be transferred without issuing transfer code.
    Before the maintenance begins, please be sure to issue a transfer code and save the necessary transfer information,
    screen shot of home screen or twelve (12) digits alphanumeric characters (at the lower left in home screen) outside of your device,
    by creating a handwritten memo, emailing it to your PC to save it, etc.
     
    We would like to offer our sincere apologies for this oversight and for any inconvenience caused to our customers using this application.
    Hereafter we, all of the operating team, will redouble our efforts to offer better products and services
    So please wait just a little longer for the restart of the service
     
    We would like to express our gratitude for your continuing support for ONE PIECE Bounty Rush.
     
  • Important2017/11/30

    How to settle that the latest update is not reflected in the App Store

    iOSCommon
    Important2017/11/30

    How to settle that the latest update is not reflected in the App Store

    iOSCommon
    Thank you for playing BANDAI NAMCO games and using our products.

    Customers using iOS devices may be notified that the app needs to be updated, but even if you access the App Store after watching the notification, sometimes the latest update is not reflected in the App Store.
    In that case, please try the following process.

    *How to Update
    [1] Access to "App Store"
    [2] Swipe the screen downwards on the "Update" tab and then update

    Thank you for your understanding and continuous support.

No News

NoticeStatus explanation  

  • Notice Common notice and various types of information
  • Important Especially important notice and various type of information
  • Event Event notice and various type of information
  • Maintenance Maintenance Notice and various type of information
  • Notice Important notice and various type of information
  • Specification change Notice of game specification change and various type of information.
  • Leave information Notice of our leave and various type of information.
  • Confirming Checking
  • Being addressed Addressing
  • Been addressed Solved issue
  • Specification Specification

FAQ Search in the title

FAQ list

  • What is Data Transfer?
    Data Migration
    You can transfer your "ONE PIECE Bounty Rush" game data to another device, from the device that you are currently using.
    With this function, even if you change the device, or accidentally delete the application, you can restore your game data.

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  • How can I data transfer?
    Data Migration
    You can transfer your current "ONE PIECE Bounty Rush" game data to another device, by the following procedure:
    *Please also check the FAQ: "Are there any notes I should be aware of while I do data transfer?", before conducting data transfer.
     
    1. Using the current device (the device that has the game data which you want to transfer), open the app, tap "Menu" > "Change settings / Data transfer".
    2. Make sure to read all written terms before proceeding.
    3.Tap "Enter Password for Data Transfer" > Set a password of 8 alphanumeric characters > Tap "Issue transfer password" to create a transfer password and Transfer ID.
     *Make sure you take a note or a screenshot or a note after the Transfer ID and password has been issued.
    4. Download "ONE PIECE Bountry Rush" app to your new device.
    5. Open the App on your new device, and tap "Change Device/Transfer" on the title screen > Enter Transfer ID and Password you issued at Step 3, and tap "Transfer Game Data". Your data should now be transferred. 

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  • If I delete the app, will my play data be deleted?
    Data Migration
    If you delete (uninstall) the app from your device, the play data will also be deleted.
    If you deleted game data by mistake without setting data transfer setting in advance, it can not be restored.

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  • Are there any notes I should be aware of while I do Data Transfer?
    Data Migration
    Please be noted for data transfer notes as follows.
     
    · If you transfer game data during a quest, you cannot return to halfway through the quest.
    · If you transfer game data between different OS (iOS⇔Android), your in-game "Rainbow Diamond" CANNOT be transferred and disappear.
    · Please note that "Rainbow Diamond" which disappeared due to transfer between different OS cannot be compensated.
    · Password will expire two weeks after issue.
    · When reissuing a password, the latest one becomes effective and old password cannot be used.
    · Once used, the password will be invalid. Please issue a password every time to transfer game data again.
    · We do not disclose data transfer information nor accept data restoration etc, so please make sure to strictly manage necessary information for game data transfer by yourself.
    · Please do not disclose data transfer information to third parties.
    · Data transfer operations other than the application, such as data backup function by PC are not subject to operation guarantee.

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  • What OS are supported?
    Compatibility
    (19th March 2018)
    Recommended OS Version:
    iOS 9.0 or later

There is not the target FAQ

  • For Players who have troubles of updating the app
    Others/Notes
    The issue may be fixed with the following procedures;
     
    - Reboot your device
    Please confirm that whether rebooting your device fix the issue.
     
    - Stop multi-tasking
    Please close all running apps before you update the app.
     
    - Free up your memory
    The update may not be correctly conducted if you don't have enough memory in your device.
    In that case, please free up the memory by deleting unnecessary app or data files.
     
    - Download with Wi-Fi
    Please use Wi-Fi connection when you update the app 
     
    - Reinstall
    If none of these procedure described above help you with the issue, re-installing the app may fix it.
    However, please be informed that once you uninstall the app, the data will be lost.
    You can restore your data by using "Transfer Code". Please note that you need "User ID" and "Transfer Code" to conduct a data transfer.
     
    ※We don't take any responsibilities of loss caused by procedures described in this note.
  • Which content is compatible with iOS 9?
    Compatibility
    Regarding the compatibility of "iOS 9", it is different from each content.
    Therefore, we would like to ask you to confirm in each application's notice or the download page of each content in App Store.

    *Notes
    In case it is incompatible, there is a possibility that the application does not work properly.
    Therefore, please refrain from updating to "iOS 9" until it is completed.

    *Regarding devices "iPhone 6s" and "iPhone 6s Plus"
    With each content's compatibility of "iPhone 6s", "iPhone 6s Plus", we would also like you to confirm in the notice of each app or download pages of App Store.
     

  • I purchased an item but it was not added to my account, what can I do?
    Fee/Point
    In-app purchase may not function correctly under the following circumstances;
     
    [1] When your device is under high stress
    Please conduct the following operation and retry under good communication circumstances;
    -Restart your device
    -Close all running apps (Stop multi-task)
    -Restart the app
     
    [2] Reflection may be delayed with various kinds of issue, mainly with communication error
    After conducting the in-app purchase, sometimes the result may be delayed to come out with various kinds of issue such as App Store side server communication delay.
    Please be informed that sometimes this may take 2-3 days, so please be patient until then.
     
    [3] If none of [1] and [2] did not help you with your situation
    We need the following information to properly assist you.
     
    (1)Order day and time
    (2)Price
    (3)Purchased item name
    (4)User ID
    (5)User Name
    *If you have been conducting several transactions, we need details of every one of them which may not functioning correctly
  • I haven't received the invoice e-mail from you. Why?
    Fee/Point
    The invoice will be send from Apple Inc. The e-mail may take few days to be received after your purchase.
  • The app shows "Waiting" and I can play it since the last update. What can I do?
    How To Play
    Please try all the following methods when your device shows "Waiting";
     
    [1] Make sure your Network connection is stable and try the steps below
    + Turn the power OFF
    (Press and hold the Sleep/Wake button until the red slider appears. Drag the slider to turn your device completely off.
    After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.)
     
    + Stop Multitasking
    # with iOS 6 or older
    Double-click the Home button to see recently used apps. Long-press icons and tap the [-] mark on the left top.
    # with iOS 7 or later
    Double-click the Home button to see recently used apps. Then swipe up on the app you want to close.
     
    [2] Reset your device
    Press and hold the power button and home button at the same time. Please keep pressing even when the power off menu is displayed on screen > Release the buttons when the Apple logo has appeared > Please wait until the device starts again
    **No data or settings will be lost from this procedure.
     
    If the issues still persist after the above methods, please update the version of this app using your computer, and then sync it to your device.
  • What is Data Transfer?
    Data Migration
    You can transfer your "ONE PIECE Bounty Rush" game data to another device, from the device that you are currently using.
    With this function, even if you change the device, or accidentally delete the application, you can restore your game data.

    Was this QA useful? useful useless Thank You

  • How can I data transfer?
    Data Migration
    You can transfer your current "ONE PIECE Bounty Rush" game data to another device, by the following procedure:
    *Please also check the FAQ: "Are there any notes I should be aware of while I do data transfer?", before conducting data transfer.
     
    1. Using the current device (the device that has the game data which you want to transfer), open the app, tap "Menu" > "Change settings / Data transfer".
    2. Make sure to read all written terms before proceeding.
    3.Tap "Enter Password for Data Transfer" > Set a password of 8 alphanumeric characters > Tap "Issue transfer password" to create a transfer password and Transfer ID.
     *Make sure you take a note or a screenshot or a note after the Transfer ID and password has been issued.
    4. Download "ONE PIECE Bountry Rush" app to your new device.
    5. Open the App on your new device, and tap "Change Device/Transfer" on the title screen > Enter Transfer ID and Password you issued at Step 3, and tap "Transfer Game Data". Your data should now be transferred. 

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  • If I delete the app, will my play data be deleted?
    Data Migration
    If you delete (uninstall) the app from your device, the play data will also be deleted.
    If you deleted game data by mistake without setting data transfer setting in advance, it can not be restored.

    Was this QA useful? useful useless Thank You

  • Are there any notes I should be aware of while I do Data Transfer?
    Data Migration
    Please be noted for data transfer notes as follows.
     
    · If you transfer game data during a quest, you cannot return to halfway through the quest.
    · If you transfer game data between different OS (iOS⇔Android), your in-game "Rainbow Diamond" CANNOT be transferred and disappear.
    · Please note that "Rainbow Diamond" which disappeared due to transfer between different OS cannot be compensated.
    · Password will expire two weeks after issue.
    · When reissuing a password, the latest one becomes effective and old password cannot be used.
    · Once used, the password will be invalid. Please issue a password every time to transfer game data again.
    · We do not disclose data transfer information nor accept data restoration etc, so please make sure to strictly manage necessary information for game data transfer by yourself.
    · Please do not disclose data transfer information to third parties.
    · Data transfer operations other than the application, such as data backup function by PC are not subject to operation guarantee.

    Was this QA useful? useful useless Thank You

  • What OS are supported?
    Compatibility
    (19th March 2018)
    Recommended OS Version:
    iOS 9.0 or later