The app is behaving unstably
If the app is behaving unstably, such as running slowly or taking a long time to load, it may be caused by a variety of factors.
・The wireless connection is unstable and data cannot be retrieved correctly
・The device is under heavy load due to extended continuous use
If the app does not work correctly, please try the following to see if the issue improves.
■Check that you are using a recommended device
・For Android, click here
・For iOS, click here
■Things to try
・Use the app in an area with good signal strength
・Restart the app
・Restart your device
*For details on each operation, please refer to your device's user manual.
■Check your device's available storage
If there is not enough free space to create save files, please free up storage on your device and launch the app again.
The issue may also be caused by factors on the game side.
Please also check the game's announcements or contact the game's support team.
If you can not find possible solutions from FAQ, please send your inquiry from below.
Please send your messages regarding our network contents via the following form. We will forward them to the relevant department.
We do not provide individual replies, but your messages will be passed on to the appropriate department.