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FAQ
Inquiries
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Important notices
Other notices
Bug/Failure information
Confirming
Notice of system failure [Recovered] ( 2022/05/31 )
Notice
Regarding the delay with the purchase reflection ( 2017/07/01 )
Notice
For Players who have troubles of updating the app ( 2015/12/27 )
FAQ Search
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App Store
Others/Notes
DRAGON BALL Games Battle Hour
DRAGON BALL Games Battle Hour
App Store
Google Play
Others
How to make inquiries related to Dragon Ball Battle Hour
App Store
How To Play
SWORD ART ONLINE: Integral Factor
SWORD ART ONLINE: Integral Factor
App Store
Google Play
I purchased an item but it was not added to my account, what can I do?
App Store
Data Transfer
SWORD ART ONLINE: Integral Factor
SWORD ART ONLINE: Integral Factor
App Store
Google Play
What will happen if I uninstall the application?
App Store
Compatibility
DRAGON BALL LEGENDS
What OSs are supported?
App Store
Data Transfer
ONE PIECE BOUNTY RUSH
ONE PIECE BOUNTY RUSH
App Store
Google Play
If I delete the app, will my play data be deleted?
App Store
How To Play
ONE PIECE BOUNTY RUSH
ONE PIECE BOUNTY RUSH
App Store
Google Play
I cleared a battle/mission but was not able to gain the reward for clearing it. Why is that?
App Store
How To Play
DRAGON BALL LEGENDS
DRAGON BALL LEGENDS
App Store
Google Play
【DB LEGENDS】Is it better to perform a Rising Rush at the same time as my Buddy?
App Store
Compatibility
SWORD ART ONLINE: Integral Factor
What OS are supported?
App Store
How To Play
SWORD ART ONLINE: Integral Factor
SWORD ART ONLINE: Integral Factor
App Store
Google Play
Such as meeting, friends' characters who are supposed to be in the same place will not be displayed.
App Store
How To Play
SWORD ART ONLINE: Integral Factor
SWORD ART ONLINE: Integral Factor
App Store
Google Play
The quest does not proceed. What should I do?
App Store
Data Transfer
SAO Unleash Blading
SAO Unleash Blading
App Store
Google Play
[SAOUB] What will happen if I uninstall the application?
App Store
Data Transfer
SAO Unleash Blading
SAO Unleash Blading
App Store
Google Play
[SAOUB] What is a Transfer Code?
App Store
Data Transfer
SAO Unleash Blading
SAO Unleash Blading
App Store
Google Play
[SAOUB] What do I need to be aware of when performing a Data Transfer?
App Store
Data Transfer
DRAGON BALL Z DOKKAN BATTLE
DRAGON BALL Z DOKKAN BATTLE
App Store
Google Play
An error pops up when I attempt to use a Transfer Code. Why?
App Store
Data Transfer
DRAGON BALL Z DOKKAN BATTLE
DRAGON BALL Z DOKKAN BATTLE
App Store
Google Play
How do I remove a linked Facebook account from my game account?
App Store
How To Play
SWORD ART ONLINE: Integral Factor
SWORD ART ONLINE: Integral Factor
App Store
Google Play
I uninstalled the app by mistake. So I want my account back.
App Store
How To Play
SWORD ART ONLINE: Integral Factor
SWORD ART ONLINE: Integral Factor
App Store
Google Play
I cannot start the app. / The app crash while playing.
App Store
How To Play
SWORD ART ONLINE: Integral Factor
SWORD ART ONLINE: Integral Factor
App Store
Google Play
Sometimes I feel the app's movement become slow.
App Store
Data Transfer
Compatibility
NARUTO×BORUTO NINJA VOLTAGE
The app shows “The app has new update”, but the game returns to the title screen and I cannot log in. What should I do?
App Store
Data Transfer
SAO Unleash Blading
SAO Unleash Blading
App Store
Google Play
[SAOUB] How can I transfer data?
App Store
Data Transfer
DRAGON BALL Z DOKKAN BATTLE
DRAGON BALL Z DOKKAN BATTLE
App Store
Google Play
I already deleted my Facebook account without deactivating my link to that account in the app. Can I still transfer my data?
App Store
Data Transfer
DRAGON BALL Z DOKKAN BATTLE
DRAGON BALL Z DOKKAN BATTLE
App Store
Google Play
What do I need to be aware of regarding data transfer using my linked Facebook account?
App Store
Data Transfer
SWORD ART ONLINE: Integral Factor
SWORD ART ONLINE: Integral Factor
App Store
Google Play
How can I transfer my game data to another device?
App Store
Data Transfer
ONE PIECE BOUNTY RUSH
ONE PIECE BOUNTY RUSH
App Store
Google Play
Are there any points I should be aware of when I do a Data Transfer?
App Store
Fee/Point
Common
I haven't received the invoice e-mail from you. Why?
App Store
How To Play
TALES OF LUMINARIA
TALES OF LUMINARIA
App Store
Google Play
When is the Login Calendar/Bonus Updated?
App Store
How To Play
TALES OF LUMINARIA
TALES OF LUMINARIA
App Store
Google Play
When are the Daily Missions Updated?
App Store
How To Play
ONE PIECE TREASURE CRUISE
ONE PIECE TREASURE CRUISE
App Store
Google Play
How can I delete all of my messages at once?
App Store
Others/Notes
ONE PIECE TREASURE CRUISE
ONE PIECE TREASURE CRUISE
App Store
Google Play
The application crashes.
App Store
Others/Notes
Compatibility
ONE PIECE TREASURE CRUISE
ONE PIECE TREASURE CRUISE
App Store
Google Play
Can I play the game on OnePlus One?
App Store
Others/Notes
ONE PIECE TREASURE CRUISE
ONE PIECE TREASURE CRUISE
App Store
Google Play
I keep getting the same character in Rare Recruit.
App Store
How To Play
ONE PIECE TREASURE CRUISE
ONE PIECE TREASURE CRUISE
App Store
Google Play
How can I change the language used by the app?
App Store
Compatibility
SAINT SEIYA COSMO FANTASY
What OS are supported?
App Store
Data Transfer
DRAGON BALL LEGENDS
DRAGON BALL LEGENDS
App Store
Google Play
How do I unlink my social media account?
App Store
Data Transfer
DRAGON BALL LEGENDS
DRAGON BALL LEGENDS
App Store
Google Play
Are there any ways to backup my game data other than linking a social media account?
App Store
Compatibility
DRAGON BALL LEGENDS
DRAGON BALL LEGENDS
App Store
Google Play
I'm getting “Error code CR190001-0005”. What should I do?
App Store
How To Play
DRAGON BALL LEGENDS
DRAGON BALL LEGENDS
App Store
Google Play
I cannot access new story content.
App Store
Compatibility
DRAGON BALL LEGENDS
DRAGON BALL LEGENDS
App Store
Google Play
I'm getting “Error code CR990504”. What should I do?
App Store
Compatibility
GUNDAM BRAKER MOBILE
GUNDAM BRAKER MOBILE
App Store
Google Play
The operations are very slow: what can I do?
App Store
Compatibility
GUNDAM BRAKER MOBILE
GUNDAM BRAKER MOBILE
App Store
Google Play
I'm left-handed, so the operations are hard to perform; what can I do?
App Store
Feature Description
GUNDAM BRAKER MOBILE
GUNDAM BRAKER MOBILE
App Store
Google Play
Can I watch the opening movie again?
App Store
Feature Description
GUNDAM BRAKER MOBILE
GUNDAM BRAKER MOBILE
App Store
Google Play
Where can I change my name?
App Store
How To Play
GUNDAM BRAKER MOBILE
GUNDAM BRAKER MOBILE
App Store
Google Play
How can I follow Friends?
App Store
Compatibility
GUNDAM BRAKER MOBILE
GUNDAM BRAKER MOBILE
App Store
Google Play
What is cache clear?
App Store
How To Play
GUNDAM BRAKER MOBILE
GUNDAM BRAKER MOBILE
App Store
Google Play
[GBGW] How should I check the possessed items?
App Store
How To Play
SAO Unleash Blading
SAO Unleash Blading
App Store
Google Play
[SAOUB] About item limits
App Store
How To Play
Feature Description
SAO Unleash Blading
SAO Unleash Blading
App Store
Google Play
[SAOUB] About Weapon Scouts.
App Store
Data Transfer
DRAGON BALL Z DOKKAN BATTLE
I forgot my Apple login information. What should I do?
App Store
Data Transfer
DRAGON BALL Z DOKKAN BATTLE
Where can I check the Game Center's login information?
App Store
How To Play
Taiko no Tatsujin Pop Tap Beat
The ranking is not being displayed
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